Villas on Rio

If I could give this place zero stars, I would. Living here has been one of the worst experiences of my life. The management not only ignores serious issues, but they actively dismiss concerns even when provided with medical documentation from a physician. I was placed in a unit with a middle-aged professor while the rest of us were 19-year-old students. The incompatibility was obvious from day one, but management refused to take responsibility. My roommate has invaded my personal space by entering my pod while I was asleep, turning off my fan and TV, and even unlocking the bathroom door while I was using it. I reported these incidents to the leasing office and was told essentially that nothing could be done — one manager even went so far as to say the only medical note they would accept for a lease break would be a “death certificate.” This is not safe student housing. The leasing office markets themselves as student-oriented, but the reality is that they will rent to anyone, regardless of compatibility, and then leave students to deal with the fallout. The lack of professionalism, care, and accountability here is astounding. If you are a student considering signing a lease here, I urge you to think twice. There are plenty of places in West Campus, but Villas on Rio is absolutely not worth the stress, health risks, or lack of basic safety.