Ivy Plains at Brooks Townhomes

DO NOT MOVE HERE. i lived here and the A/C constantly flooded my bathroom and the maintenance claimed it was an old apartment and he couldn’t do anything about it! which is ridiculous!!

The absolute worst! Mold all around my unit. We’ve been there since March and still don’t have heat or air conditioning. The tub was removed due to rotting and now my family is without. I suffer from health conditions and this does not help one bit. The previous office management was useless, ignoring requests and sending randoms to fix things that they were clearly not qualified for. Complete nightmare!

no feedback....its supposed to freeze and I still have no heat, call office numerous times no answer, leave messages and its like they dont care....

Was in two different units, both didnt have a properly working central air for the entirety of the 1 yr lease. First one took 10 months, and me having to show them where the coolant is leaking put from after multiple refills, to finally cool the apt. But it would not stop leaking down onto my bathroom floor. The ac unit in my second unit barely blew any air, and wouldnt get it below 78, ever, but they said that was adequate giving its texas and refused to actually fix it. The heat sucked too. Had to get my own window unit when they took back the one they supplied without notice. First unit flooded when it rained hard, lost a nice big rug. In the last couple of months, hot water sucked, and the laundry room floods when people use certain washers, half of the machines are out of order. They "lost" my move in condition form i turned in, so make sure yall get a copy if you make the mistake of signing a lease here. But just stay away, all the acs suck, my motorcycle was stolen, and the camera on the shed that mightve caught something apparently doesnt even work, but idk because they never got back to me. They are jusy overpriced for how old and inadequate the buildings are. Towing sucks, maintance sucks, management sucks, price and quality sucks. So many months fees and bills. Maybe if they spent less time making social media videos and more time fixing their problems, and listening to residents, itd be better.